Thank you for choosing darkseagreen-snail-545253.hostingersite.com’s products! We hope you are satisfied with your purchase. If you are not satisfied with your sleeping bag or tent, here is our return and refund policy.
- Return Eligibility
You can submit a return request within 30 days of receiving the goods.
The product must be new, unused, and in its original packaging with all accessories.
The original order confirmation email or invoice must be attached to the return request.
- How to Apply for a Return?
Please send an email with the following information:
Order Number
Reason for Return
Product details (e.g., product name, quantity).
Address: 11250 WOODFIELD RD, SOUTH JORDAN, UT 84095
- Return Shipping Costs
If the return is due to product quality issues or an order error, we will cover the return shipping costs.
In other cases, the customer is responsible for the return shipping costs.
- Refund Processing
Once we receive and inspect the returned goods, you will receive a notification of your refund processing.
The refund will be returned to the payment method you originally used for the purchase, and processing time is 3-5 business days.
